The availability and acceptance of Software-as-a-Service based technologies, which implies Cloud applications, is a big business nowadays. Being one of the precursors in CRM technology, Salesforce hold a major share in the CRM world.
The past 16 years have seen Salesforce as one of the top vendor of cloud based CRM systems; nevertheless, as complacency is the enemy of empires, here are some of the biggest failures languished by Salesforce according to many Salesforce users who are presently looking for Salesforce Alternative.
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Full functionality of Salesforce comes only at a hidden cost
Though all should absolutely agree that Salesforce was once a cheap cloud based customer relationship management platform in the market, nevertheless its present price points are just out of the reach of small businesses and startups.
For example, while the present monthly subscription of Salesforce Essentials (Basic Plan) is $25/user/month with a cap on 5 users, billed annually, the full functionality of Salesforce in Lightning Unlimited comes at a hefty hidden price, which make small businesses and startup organizations look for economical yet efficient Salesforce Alternatives CRM like ConvergeHub in the market. Best CRM for small business helps in lead management, marketing, accounting and many other departments to create business growth and ultimately helping with new business growth ideas. Before buying any Lead Management CRM, everyone should have an idea on lead management definition. There are different lead management best practices that helps in driving conversions. A proper lead management software collects all the leads and helps sales team in converting that lead to a probable customer.
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Bigger does not always signify better
Would you not consider fully functionality of an application becoming too much troublesome if you were unable to use it completely? Well, to speak the truth Salesforce has crossed this doorsill in the recent times.
Therefore, the number two complaint that users of Salesforce CRM have towards this application is:
-Salesforce is Utterly Complex
It seems to us that it may be that somewhere down the line; Salesforce lost its vision in keeping up with the core functionalities of an easy to use CRM system.
Basically, they just forgot how they can simplify contact management system.
Therefore, once your customers are unable to grip the primary functionalities of the CRM application, how can you expect them to take the full advantage of the potential of your product?
This is another pertinent reason why several users of Salesforce move to ConvergeHub CRM in the last few years looking for an easy to use Salesforce Alternative CRM in the market.
- Salesforce is not for developed for SMB
ConvergeHub as a award-winning small and medium business CRM vendor that is responsible for breaking the conventional mould, hoped that Salesforce would obviously pride them one day by being more responsible and supportive to startups and smaller businesses.
However, till today this remained a farfetched solution, since Salesforce as a CRM vendor only targeted bigger enterprises and retained them (with unsteady successes).
- Sales reps feel uncomfortable using Salesforce
The greatest complain that we have received so far from sales managers and reps that have migrated from Salesforce CRM to ConvergeHub, is that Salesforce has proved to be unusable for many in their team.
The fact remains, that after several years of building and adding an overabundance of extensively complicated add-on features to an once easy to use CRM system, Salesforce today has become a kind of untamed beast. Whereby the platform has all the functionalities and power needed for marketing a CRM, but pitiably few in any organization (especially startups) knows how to execute and manage it.
Hence, while working with Salesforce, several sales reps often revolt on using the system, as they feel that they are spending too much energy and time feeding a CRM with data, than performing their primary job- Sales.
This is another caveat for which many users of Salesforce looking for Salesforce Alternative CRM migrated to ConvergeHub that not only comes at much lesser price, but also has a easy learning curve that has been appreciated by the users of the system.
- Get sales done effortlessly
We all understand by now who knows what is CRM software that the most important functionality sales teams want from their CRM system is to help them sell.
Stepping forward in this arena, we can say that ConvergeHub CRM is a more responsive younger brother of Salesforce.
The developers of ConvergeHub have learnt a lot from their predecessors over these years and have made sure that they must bypass the pitfalls of envisioning rapid success that has actually killed Salesforce.
ConvergeHub as an easy to use online lead management software understands pragmatically that the secret to sales are not graphs or charts but helping sales reps to manage their sales pipeline and contacts effectively, along with most needed marketing automation functionalities that happens to be the most needed functionalities of any easy to use CRM.
Conclusion
Therefore, in a gist, if you are looking for a Salesforce Alternative CRM in the market, that is easy to use, economical but is also capable of providing almost all the most needed functionalities of a CRM, look no further, select ConvergeHub the award winning small business CRM that will perfectly fit to your needs.
If you are new to ConvergeHub, you can click on this link for a 14-day free trial of the software.
We are sure once you use ConvergeHub as a Salesforce Alternative, you will never have to look back on any other CRM for SMB in the market.
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