Although Zoho is a popular CRM solution and a well-liked project management tool that requires no introduction, but oftentimes people look for other things like usability, flexibility, third-party integrations while looking for a wholesome tool for their business.
While many say that Zoho and Salesforce are market leaders in CRM, but there are several users of both these CRM platforms that look for Zoho CRM Alternative and Salesforce Alternative as both are extremely complex CRM software platforms and most small business organizations need a technical person in their organization to customize and handle the CRM.
Additionally, the search for Salesforce Alternative, agile alternative, hubspot alternative, infusionsoft alternatives CRM is also a resultant effect for the cost factor that is often prohibitively high for startups organizations and small businesses. Whenever any organization is trying to buy CRM, first of all they should have some idea on lead management definition.
Here are also a few more things that we also learned from several of our customers those that changed to ConvergeHub CRM from Zoho in the recent times:
- Many looks for Zoho CRM alternative as although Zoho customer support is responsive, however when dealing with specific issues, it can be really time-consuming and irritating to schedule a call for addressing an issue, which can be a frustrating factor for the users of the CRM.
- Another cumbersome factor that most often irritates the users of this customer relationship management software is that it cannot sense duplicate entries and easily update fields when the system recognizes a dupe.
- There is no live chat feature available for quick help and support in this CRM software.
- Unlike ConvergeHub and other small business CRM platforms, (which has seamless integration with third-party Google apps); many find it really difficult to integrate their Gmail with Zoho.
- Several users looking for Zoho CRM alternatives found that the setup of this CRM software has certain persistent complicated issues at implementation phase.
- Yet another complaint that we most often found from users of Zoho is that this CRM platform lacks scopes for customization of its templates, which poses a big impediment for marketing and sales teams while using this software.
- Unlike many other CRM software platforms, especially ConvergeHub which integrates with more than 50 third-party apps, Zoho has low-laying ecosystem strategy, since Zoho has limited integrations as they want their users to use Zoho’s additional offerings, although their other business applications are not at par with other systems, and hence businesses run into problem as they land up with technology legacy issues.
- Since Zoho has Zoho Books which is an accounting software, it does not allow seamless integration with QuickBooks (the most popular online accounting software in the US market), whereas CRM like ConvergeHub which is considered as one of the best Zoho CRM alternatives, is also accepted as the most used QuickBooks CRM in the US markets.
- Lastly, there are several users those who feel that the entire dashboard and interface of Zoho could be more aesthetically pleasing.
Therefore, if you are looking for a Salesforce Alternative or a Zoho CRM alternative software, especially for your startup or small business, we would recommend ConvergeHub CRM, not only because it is highly affordable but also for the reason that it is extremely easy to use CRM software that can be customized to fit all business types.
Here is a glimpse of what you can do with ConvergeHub the best small business CRM software that won the prestigious 2018 Rising Start and Great User Experience Award from FinanceOnline B2B Directory:
- Acquire leads through structured marketing campaigns
- Build your own sales process to follow up and nurture leads
- Drive sales with efficient sales automation
- Turn your customers into raving fans through efficient customer support
- Grow revenue through single click Quotes and Invoices
- Get 360-degree customer view to provide highest customer satisfaction
- Multichannel touch points in real time with all prospects and customers
- Automate your workflow to increase team productivity
Moreover, if your business is stuck with mediocre or no growth in 2018, ConvergeHub has also recently introduced a Rocket Launch session for creating massive growth for your company in 2019, whereby during the Rocket Launch session, Team ConvergeHub will do a deep dive into your business along with you, and brainstorm how ConvergeHub can help you acquire leads, automate your sales process, improve your conversion and get more referrals from satisfied customers.
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